Currently over 40 colleagues in Essen and Gdansk are working on a total of 52 projects in areas such as HR, IT, FI and restructuring. The young and motivated #topteam explains in this interview what their service looks like and what added value it offers.

What have you achieved as a team?

“In short: We have built up our services and they are in great demand throughout the Group. Our Service Line was established in October 2017 – and in these five years we have already successfully completed over 250 project assignments. Previously, external agencies and management consultancies were bought in for project management - which is cost-intensive and leads to a loss of knowledge. Now we are represented throughout the Group – and show that thyssenkrupp can do it itself. Currently, for example, we are supporting Steel as a pioneer of the green transformation in the conversion of blast furnace technology into a CO2-free and hydrogen-powered direct reduction plant. At the same time we are working globally with around 250 people on an SAP version change at Materials Services - the so-called nextGen project.

Our portfolio is complemented by our Remote Assistance and Business Process colleagues from Gdansk who support our customers in their day-to-day business.”

How did you achieve this together?

“We are characterized by flexibility, versatility and straightforwardness. We also provide spontaneous support when the need is the highest. That's a fact that's gotten around. But above all, our customers appreciate our operational competence, internal networking and solution orientation. Our best attribute? Our closeness to thyssenkrupp and our team spirit in everything we do. Through our constant exchange, we know each other's strengths very well - and these are really versatile. So we often work cross-functionally in the customer projects and quickly ask the team for advice when needed. For example, we provided coordination and communication support for Pulse Check 2022. During the process, it became clear that additional support was desired for the dashboard. Then, we were able to offer this to the customer quickly and straightforwardly. Thus, we have established an enormous knowledge base in a wide range of specialist areas in various projects - our "swarm intelligence" always helps us!”

What does your performance mean for thyssenkrupp?

“We successfully define and build company-specific project standards across segments within thyssenkrupp. The key to this is not only the good training of our team members, but also the existing knowledge of multiple, agile and classic project management. We combine tasks from project management, controlling, quality management and communication. This means: By combining all these elements in one hand, projects can be completed efficiently and effectively. So we contribute to more quality, less effort and more understanding within the projects and thus at thyssenkrupp.”

Congratulations to the #topteam of the Service Line Cross Functions for this great achievement!

Are you also part of a #topteams or do you know people who are? Then send us an email. We look forward to celebrating your successes together!

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